Terms of Service

Last updated: September 25, 2026

1. Who we are

QFI Terminal is a financial data terminal that runs in your browser. It is operated by QFI Labs LLC. When these terms say "we" or "us", they mean QFI Labs LLC. When they say "you", they mean the person using it.

By creating an account or using the terminal, you agree to these terms. If you do not agree with them, please do not use QFI Terminal.

2. Who can use it

You need to be at least 18 years old. You also need to be allowed to use a service like this where you live.

3. Your account

• You can sign up with email, Google or X. Please use your real details.
• One person, one account. Accounts opened to get the same offer twice, or to get around a suspension, will be closed.
• Your account is for you alone. Sharing your login with other people is not allowed, because our data licences are priced per person. If we see an account being used by several people at once, we may sign it out everywhere or suspend it.
• Keep your password to yourself. If you think someone else has got into your account, tell us straight away at support@qfiterminal.com.

4. Plans and billing

• There is a free plan and three paid plans: Plus, Pro and Ultimate. What each one includes is listed on the pricing page and screen by screen on the features page.
• The free plan is a plan and not a trial. It has no end date and needs no card.
• Paid plans are billed monthly or yearly, in advance, and renew automatically at the end of each period until you cancel.
• Payments are handled by Stripe. We never see or store your card details.
• Prices are shown in US dollars. VAT or sales tax is added where the law requires it, based on where you live.
• If we change the price of your plan, we will email you at least 30 days before the new price applies to you. You can cancel before then if you do not want to continue.
• If a payment fails and is not fixed, your account moves back to the free plan.
• If you ever buy the same plan twice by mistake, write to us and we will sort it out. Two subscriptions do not add anything to each other.

5. Cancelling and refunds

• You can cancel at any time from your account settings, which open the Stripe billing portal.
• When you cancel, you keep your paid plan until the end of the period you already paid for. After that your account goes back to the free plan. Nothing is deleted.
• Cancelling stops future payments. It does not refund the current period.
• The details, including what happens if you forget to cancel before a renewal or if the terminal is down for a long time, are in our Refund Policy.
• If something about a charge looks wrong, please write to us before you open a dispute with your bank. It is almost always faster. While a dispute is open we may pause the paid features on the account.

6. Discounts, referrals and affiliates

• Discounts and promotional prices apply to the plan and the period they were offered for. Unless the offer says otherwise, the normal price applies after that.
• A welcome discount is for new customers and can be used once per person.
• If you signed up through someone's referral link, that referral stays attached to your account. Clicking on a different link later does not change it.
• If you share a referral or affiliate link, you are sharing it as yourself and not on behalf of QFI Terminal. Spam, paid ads on our name, fake reviews and promises we do not make are not allowed. Neither is presenting trading as low risk or showing results that are not real.
• Commissions are only earned on payments that are not refunded or disputed. We can withhold or reverse commissions that come from breaking these rules, and remove the link.
• Partners with a signed agreement follow that agreement where it differs from this section.

7. The market data

Most of the data in the terminal comes to us under licence from outside data providers. Some of it updates in real time, some of it is delayed and some of it updates once a day or less. We work hard to keep it correct, but data can arrive late, have gaps or simply be wrong, and we cannot promise that it will not.

Your plan is for personal, non commercial use. You can use QFI Terminal to research and manage your own money. It may not be used by or on behalf of a business, and that includes wealth managers, financial advisers, brokers, banks, family offices and investment funds of any size. It may not be used to serve clients or inside a paid service you offer to others. If you want to use QFI Terminal that way, get in touch through the contact page before you do, choosing Business & Funds, and we will talk about a business licence.

The data is licensed to us for you to look at and use for your own research. You may not:

• Download it in bulk, scrape it or pull it out with bots, scripts or other automated tools.
• Copy it into another database, spreadsheet feed or product, or resell or share it with anyone.
• Use it, or anything you build from it, to create a product that competes with ours.
• Use it to train or test an AI model.

These limits are not us being difficult. Our providers set them, and breaking them puts the data at risk for everyone who uses the terminal. Where a screen offers an export, such as the options chain CSV on Ultimate, that export is for your own use under the same rules.

8. The AI features

Some plans include AI features: the AI Screener, and QFI Intelligence, the research chat on Ultimate. Here is what you should know about them.

• They can be wrong. The answers are built from the data in the terminal, but a model can misread a number, mix up two companies or leave out something that matters. Before you rely on an answer, check it against the screens it came from.
• They do not give advice. They will not tell you to buy or sell anything and they do not forecast prices. If an answer ever reads like a recommendation, treat it as information and nothing more.
• Your questions go to an AI provider. To write an answer, what you type is sent to the company that runs the model. Please do not type personal details, passwords or anything about other people into these features.
• There are limits. Each plan comes with a limit on how much you can ask. The terminal warns you when you get close. Limits can change as we learn how the features are used.
• Use them for what they are for. Do not try to make them ignore their instructions, reveal how they are set up or produce content that has nothing to do with markets. Do not send questions with scripts or bots. If we see this, we may warn you, pause the AI features on your account or remove them.
• You may not use the answers to train or build another AI product.

9. The chat rooms

The terminal has chat rooms where users talk about markets. General and Support are open on every plan. The other rooms open on paid plans. The daily Market Bias vote is part of the chat too.

• The rooms are public. Everything you post can be read by everyone in the room and by anyone who reads the history later. Do not post your email, your account details or anything private, yours or anybody else's.
• Nothing posted in chat is advice. That includes messages from us. Other users may be wrong, may hold the stocks they talk about or may simply be guessing.
• Do not promote anything. No links to your own paid groups, signals or services. No referral links. No pasting data or screenshots from other paid services.
• Do not try to move a price. Coordinated buying or selling, pump and dump schemes and spreading claims you know are false are not allowed, and in many countries they are against the law.
• Be decent. No harassment, hate, threats, spam or impersonation.

Using the chat is a privilege and not part of what you pay for. We may delete messages, mute people or remove them from the chat, without warning if the case is clear. What you post stays yours, but you allow us to show it in the rooms for as long as the rooms keep it.

10. Sharing what you see

You are welcome to share the occasional screenshot of a chart or screen on social media, in a newsletter or in a presentation, as long as QFI Terminal is visible or credited. What you cannot do is share screenshots in bulk, publish them as a regular data feed or put them behind your own paywall.

11. Things you must not do

Besides what is already said above, you may not:

• Get around plan limits, or reach features your plan does not include.
• Copy, take apart or reverse engineer the terminal or its code.
• Overload, attack or probe our servers, or look for security holes without our written permission.
• Use QFI Terminal for anything illegal.

If you find a security problem, please tell us at support@qfiterminal.com rather than testing it further. We appreciate it.

12. What belongs to whom

The terminal, its design, its code, its analytics and the name QFI Terminal belong to us. The data belongs to us or to the providers who license it to us. Using the terminal does not give you ownership of any of it.

Your watchlists, portfolios and settings belong to you. We only use them to run the terminal for you, as described in our Privacy Policy.

13. This is not investment advice

Everything in QFI Terminal is information. None of it is investment, financial, tax or legal advice, and we do not know your situation, your goals or how much risk you can take. We are not a broker and we are not a registered investment adviser. We do not hold or manage anyone's money.

Trading and investing carry real risk. You can lose some or all of the money you put in. Past performance does not tell you what will happen next. Every decision you make is yours, so if you are not sure, talk to a licensed professional first.

14. When the terminal is down

We keep the terminal running as reliably as we can, but we cannot promise it will never go down. Maintenance, updates, problems at a data provider or events outside our control can interrupt it. Screens and features also change over time as the product develops. If a long outage affects your paid plan, see the Refund Policy.

15. Our liability

We are not liable for losses you make on trades or investments, whether or not you used information from the terminal to make them. We are also not liable for indirect losses, such as lost profits or lost opportunities, that come from using or not being able to use QFI Terminal.

If we are liable to you for anything else, the most we will pay is what you paid us in the 12 months before the problem happened. If you are on the free plan, that limit is 50 US dollars.

None of this limits liability that the law does not allow us to limit, such as for fraud, for harm we cause on purpose or through gross negligence, or your rights as a consumer.

If you break these terms and that leads someone to bring a claim against us, you are responsible for the costs that your actions cause.

16. Ending your account

• You can stop using QFI Terminal whenever you like. To have your account and data deleted, write to privacy@qfiterminal.com.
• We may suspend or close an account that breaks these terms. Usually we will tell you first and explain why. For serious cases, such as fraud, scraping or abuse of other users, we may act straight away.
• If we close a paid account when you have done nothing wrong, we will refund the part of your period you did not get to use.
• If we ever shut QFI Terminal down, we will tell you at least 30 days before and refund any time you paid for and will not receive.
• Sections 7, 10, 12, 13 and 15 still apply after an account is closed.

17. Changes to these terms

We will update these terms as the product changes. When a change matters, we will tell you by email or inside the terminal before it takes effect, and the date at the top of this page will change. If you do not agree with the new terms, you can cancel before they apply to you. If you keep using the terminal after that, the new terms apply.

18. The law that applies

These terms are governed by Portuguese law, and disputes go to the courts of Portugal. If you are a consumer living elsewhere in the EU, you also keep the protection of the consumer law of your own country and can bring a claim in your own courts.

If a court finds that part of these terms cannot be enforced, the rest still applies. If we do not enforce a rule straight away, we have not given it up.

19. Talk to us

For anything about these terms, your account or billing, write to support@qfiterminal.com. For anything about your personal data, write to privacy@qfiterminal.com.